Complaint Information
Complaint form FAQ’s
What is the goal in helping me?
The MANSFIELD NAACP Branch has established several goals and objectives. These G&O’s are as follows:
- Review submitted complaint form in a timely manner.
- Thoroughly discuss legitimate complaints with compainants in a timely manner.
- Attempt to resolve legitimiate cases with all involved parties.
- Refer complainants to legal redress committee when necessary.
Where can I get a complaint form?
“Hard Copy” Complaint forms:
- Are available online below. Please “right click” and “save as” (opens a new window).
- At our MANSFIELD NAACP branch office.
- Forms can be faxed, emailed, or USPS mailed upon request. Call the office at 419 522-9894 to request a complaint form.
Why do I have to fill out a complaint form?
The complaint form provides the NAACP with thorough information about a complaint, the associated circumstances, and the parties involved. This helps us assess the situation and determine what action(s), if any, need to be taken.
Does the MANSFIELD NAACP provide lawyers?
The MANSFIELD NAACP does NOT have lawyers, nor does it provide “direct” legal representation.
Why can't I just call in and give a verbal complaint?
The complaint form provides formal documentation and a record for a submitted complaint. As such, it also serves to protect both the complainant and MANSFIELD NAACP as well as to mitigate confusion that often results from verbal ONLY scenarios.
The complaint form has been structured to solicit the “who, what, where, why, and how” details regarding a complaint. This helps the complainant compile and structure relevant and often key information.
Questions?
For any additional questions regarding membership, please contact the local office at 419-522-9894 or Contact Us.
